How can I withdraw from my Stocks & Shares ISA or General Investment Account (GIA)?
You can withdraw from a Stocks & Shares ISA and General Investment Account (GIA) free of charge, any time, providing the funds you’re withdrawing are fully settled (i.e. no pending deposits or investments). It’s worth noting that our investment products are designed to help you save and invest for the longer term (minimum of 5 years).
Step 1 – Selling your investments
To withdraw any invested funds, you’ll first need to sell down your investments, then, once these sales are complete, withdraw the proceeds from your Available Cash.
If you’re investing in one of our Starting Options, you can sell down your investments in Settings > Withdraw. Here you’ll see a blue banner which prompts you to make cash available to withdraw – by tapping this, you’ll have an option to sell down some or all of your investments.
If you’ve customised your investment allocation, or are investing in our range of ETFs or US stocks, you’ll need to choose which investments to sell. This can be done in Wealth > S&S ISA/GIA > Tap on your individual investment(s) > Sell.
Sales are typically complete within 3-5 working days, and you’ll receive a confirmation email to let you know when each sale has been completed.
Please note that when selling investments, you may receive back a little more or less than you have chosen to withdraw. This is because prices change daily, and it will take one working day to process the sale of your funds.
Step 2 – Withdrawing to your linked bank account
Once your sale(s) have completed, the proceeds will be sent to your Available Cash, and you can withdraw this to your linked bank account in Settings > Withdraw. Withdrawals from Available Cash are paid out on the next available working day by 6pm.
If you’d like to check which bank account you have linked for deposits and withdrawals, you can do so in Settings > Tap your name > Bank accounts > Linked account. You can also request to change your linked bank account on this screen.