What happens when I want to withdraw from my savings account?
You can request withdrawals for our Simple Saver and Notice Accounts in the app by heading to Settings > Withdraw. For our 1 Year Fixed Rate, please note that you can only withdraw money on the access date shown in the app. Further information on withdrawing from a Fixed Rate product can be found here.
For the Simple Saver, we’ll send your funds to your bank account on the next available working day after your withdrawal is requested in-app.
For Notice Accounts, once you initiate a withdrawal, the amount requested continues to earn interest over the notice period. We’ll then send your withdrawal back to your linked bank account on the next available working day after the notice period has ended.
You’ll receive an email to confirm your withdrawal is complete, and the funds typically arrive in your bank account by the end of the working day.
You can have multiple withdrawals in progress at once, and you can track the progress of each withdrawal in Wealth > Select account > Activity > In progress.