Why have I received less than I was expecting when selling my investments?

When you request a sale of your investments, this is sent to be processed the next working day. Until your investments have been sold down (which is when the value of your funds is finally determined), the amount set aside for sale is still in the market, so you can receive back slightly more or less than you request due to movement in the markets.

Once your sale is complete and the proceeds are added to your Available Cash, you’ll receive an email to confirm the final amount.