How do I withdraw from my account on the Moneybox website?

You can make a full or partial withdrawal from your Cash ISA, Open Access Cash ISA, or Simple Saver by clicking ‘View account’ next to your account on the Home screen, then selecting ‘Withdraw’. Withdrawals from all other products can be made via the Moneybox app.

Only completed deposits will be available for withdrawal – you can check the status of any in-progress payments in Home > View account > Activity. If you make a full withdrawal, we’ll prepay any interest you have earned to date.

Once requested, withdrawals are paid into your linked bank account on the next available working day, typically by 6pm.

For the Simple Saver, please note that you can make up to one withdrawal per calendar month. So, for example, if you made a withdrawal in August, you would next be able to request a withdrawal

For the Cash ISA or Open Access Cash ISA, if your balance dips below £500, a lower interest rate of 0.75% AER (variable) will apply. You’ll earn the higher rate again once your balance increases to £500 or more.

For our Cash ISA only, you can withdraw as often as you’d like, however , if you withdraw four or more times within each 12-month period from the date of opening your Cash ISA, you’ll receive the lower rate for the rest of that period. The number of withdrawals you can make without impacting your rate will reset yearly on the date you opened your Cash ISA.