How do I transfer an ISA or Lifetime ISA to Moneybox?
You can start a transfer in from another provider in the app during the registration process when setting up your ISA or LISA, or any time after (Settings > Transfer in an existing ISA).
Please note that the last opportunity to submit an ISA > Lifetime ISA transfer request for the 2025/26 tax year will be 5pm on 27th February. After this point, ISA > Lifetime ISA transfers will be unavailable in the app until the new tax year begins.
If you have a Cash ISA or Open Access Cash ISA, you can also start a transfer on our website by clicking View account, then Transfer in an existing ISA.
Please note that we may temporarily pause transfers from certain providers. You can find out more about which providers are supported here.
Once you’ve submitted your details, we’ll contact your provider directly to get your transfer started. Transfers between Cash ISAs should complete within 15 working days of your initial transfer request. If you’re transferring to or from a Stocks & Shares ISA, this period is 30 calendar days.
Your provider will send your funds electronically, along with a ‘transfer history form’ and all the information about the account you’re transferring from, so we can complete the transfer. Once we’ve received this information and the payment from your previous provider, we will apply the funds to your Moneybox account within three working days of completing the transfer – for cash accounts, this is when you’ll begin earning interest on your transferred funds.
For ISA to Lifetime ISA transfers, the subscription date of the transfer will be the date we receive the payment and documentation from your current provider. If you’re transferring an existing Lifetime ISA to one of our Lifetime ISAs, the original opening date of your existing LISA will carry over.