Deposits & withdrawals

Can I cancel my withdrawal?

Once submitted, withdrawals cannot usually be cancelled. However, if this was submitted in the last couple of hours, please get in touch with the team by emailing support@moneybox app.com and they may be able to stop this in the first couple of business hours. Please note we’re not able to guarantee that your withdrawal will be cancelled, and requests to sell investments to cash can’t be cancelled.

If we’re unable to cancel your withdrawal, you can re-deposit the funds into your account via the Moneybox app. For ISAs and Lifetime ISAs, re-depositing will count again towards your annual contribution allowance for the tax year.

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It's important you know

Capital at risk. All investing should be for the longer term. The value of your investments can go up and down, and you may get back less than you invest. Tax treatment depends on individual circumstances and may be subject to change in the future.

A 25% government penalty applies if you withdraw money from a Lifetime ISA for any reason other than buying your first home (up to £450,000) or for retirement, and you may get back less than you paid into your Lifetime ISA.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Payments you make into your pension won’t be accessible until the minimum pension age (currently 55, increasing to age 57 from 2028). Tax treatment depends on individual circumstances and may be subject to change in the future.

For Business Saver: T&Cs apply. Max one withdrawal per day.

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