Moneybox Cash ISA Transfer Tiered Cashback Offer Terms and Conditions
Eligibility
1) The Cash ISA Transfer Tiered Cashback Offer (the “Offer”) is available to existing Digital Moneybox Limited (“Moneybox”) customers who opened the Moneybox Cash ISA product either:
a) on or before 31 December 2024; or
b) between 18 March 2025 and 17 June 2025
(an “Eligible Customer”, “you”).
2) This Offer is not available to any Moneybox customers who have opened an Open Access Cash ISA product.
3) The Offer is available from 12am on 03 November 2025 to 11:59pm on 30 November 2025 (the “Offer Window”).
4) To be eligible to receive the Cashback (as defined below), an Eligible Customer must satisfy all the following requirements (together, the “Offer Requirements”):
a) have opened the Moneybox Cash ISA product either (i) on or before 31 December 2024; or (ii) between 18 March 2025 and 19 June 2025 (the “Eligible Product”);
b) during the Offer Window, make a Qualifying Deposit (as defined at paragraph 5 below) into the Eligible Product;
c) maintain the balance of your Qualifying Deposits until 31 May 2026 (the “Eligibility Date”); and
d) satisfy the promotional requirements as set out in the Moneybox Promotional Terms.
5) A “Qualifying Deposit” means a total cumulative deposit of £5,000 or more, which has been successfully deposited and credited into the Eligible Product by a transfer from another ISA provider provided any such transfer request has been submitted to us during the Offer Window (“In Progress”) and subsequently completes by the Eligibility Date.
6)You may make withdrawals from your Eligible Product during the Offer Window, however, the net balance of the Qualifying Deposits at the Eligibility Date will determine the value of your Cashback.
7) A transfer that is “In Progress” from another ISA provider is one in which we have received a transfer request during the Offer Window where the Customer’s current provider has been selected and correct policy information has been supplied. This will show as “Transfer in progress” in the Moneybox app or website. Any Transfer In Progress must be completed by the Eligibility Date in order to qualify for the Cashback in accordance with these Offer Terms.
8) You will not be eligible for the Cashback if you:
a)close or delete your Moneybox account or the Eligible Product before the Payout Date (as defined below);
b) completed a full transfer out of the Eligible Product before the end of the Offer Window;
c) request to transfer the balance of the Eligible Product to another provider which leaves a balance of less than £5,000 as the net value of Qualifying Deposits and such request to transfer is completed or pending on the Eligibility Date;
d) make withdrawals from your Eligible Product prior to the Eligibility Date which leaves a balance of less than £5,000 as the net value of Qualifying Deposits; or
e) your transfer “In Progress” is not completed by the Eligibility Date (as described at paragraph 7 above).
Cashback
9) The value of your cashback reward (“Cashback”) will be determined by the cumulative net value of all Qualifying Deposits made into the Eligible Product and not withdrawn or transferred prior to the Eligibility Date, as set out in the table below.
| Minimum transfer amount | £5,000 | £25,000 | £50,000 | £100,000 |
| Maximum transfer amount | £24,999 | £49,999 | £99,999 | – |
| Cashback | £25 | £50 | £100 | £250 |
10) For example, if you complete a Qualifying Deposit of £26,000 into an Eligible Product but later withdraw £2,000 and by the Eligibility Date your final net contribution is £24,000 into your Eligible Product, you will be eligible to receive £25 Cashback as part of this Offer.
11_ By participating in this Offer, you agree that the Cashback will be paid into your Eligible Product.
12) The Cashback is non-exchangeable, non-transferable and no alternative will be offered.
13) The Cashback will be paid upon satisfaction of the Offer Requirements within 14 days from the Eligibility Date (the “Payout Date”).
14) Where we are unable to pay into your Eligible Product, for example, if your ISA allowance is maxed out, we will pay the Cashback into your personal bank account linked to your Moneybox account. If you hold ISA products with providers other than Moneybox, and the Cashback may result in you exceeding your annual ISA allowance, please inform us by contacting support@moneyboxapp.com by the Eligibility Date. You are responsible for ensuring any Cashback paid does not exceed your annual ISA allowance.
Other
15) Before opening an ISA product, it is your responsibility to review and understand the eligibility criteria and rules including those relating to withdrawals. Any tax implications depend on your personal circumstances, and the ISA rules may change. Rules regarding contributions, tax benefits, and account usage are subject to change and may vary based on your individual circumstances. By proceeding, you acknowledge you have verified your compliance with HMRC regulations.
16) Please check with us before you transfer from another ISA provider to ensure we can support your transfer. If there is a delay in transfer of an ISA and you do not qualify as an Eligible Customer then we are not liable to pay the Cashback.
17) We do not give tax advice or take account of your individual tax position. You are responsible for understanding your own tax position in relation to any Moneybox product you hold and the Cashback.
18)These terms (the “Offer Terms”) supplement the Moneybox Terms and Conditions (including the Moneybox Promotional Terms). To the extent there is a discrepancy between these Offer Terms and the Moneybox Terms and Conditions (including the Moneybox Promotional Terms), the Moneybox Terms and Conditions shall prevail.
19) By participating in the Offer, you will automatically be entitled to the Cashback and you are deemed to have accepted these Offer Terms. If you do not want to participate in the Offer, please contact our support team on support@moneyboxapp.com or via in-app chat by the Eligibility Date to be opted out.